So you want to sell your car. Whether you’re upgrading to something new or no longer need a vehicle, deciding where to sell can feel overwhelming. One popular option is CarMax, the largest used car retailer in the United States.

CarMax is known for its straightforward, no-haggle process and the flexibility to sell your car even if you are not buying one from them. But how exactly does selling a car to CarMax work, and is it the right choice for you?

What Is CarMax?

If you’ve searched for used cars before, you’ve likely seen a CarMax dealership or visited its website. CarMax operates hundreds of locations nationwide and allows customers to buy and sell vehicles both in person and online.

One advantage CarMax has over some online-only retailers is flexibility. You can visit a physical location for an appraisal, or in many cases, complete most of the process online. CarMax also offers home delivery and, in many areas, at-home pickup when selling your vehicle.

CarMax vehicles undergo a multi-point inspection, feature upfront pricing, and come with a limited warranty and return window. Because prices and offers are non-negotiable, the process is designed to be transparent and predictable rather than deal-driven.

Will CarMax Buy Any Vehicle?

CarMax will buy most cars, including older vehicles and those that do not run. Vehicles that are not drivable typically need to be towed to a CarMax location for appraisal.

However, there are some limitations. CarMax generally will not purchase vehicles with salvage titles, frame damage, or flood damage. Vehicles they do not intend to sell on their lot may still be purchased and sent to auction.

How to Sell Your Car to CarMax

Selling a car to CarMax follows a straightforward process.

Step 1: Research Your Car’s Value

Before getting an appraisal, it’s smart to understand what your car may be worth. Online tools such as the iSeeCars Price My Car tool, Kelley Blue Book, or Edmunds can give you a general idea of your vehicle’s market value. This helps you set expectations and compare offers.

Step 2: Get an Online or In-Person Appraisal

CarMax offers two main appraisal options. You can start online by entering details about your vehicle and receiving an instant offer, or you can bring your car directly to a CarMax location for an in-person appraisal.

If you visit a store, the appraisal typically takes about 30 to 45 minutes. During this time, your vehicle is inspected by CarMax’s appraisal team. Cleaning your car beforehand can help ensure it presents well, though professional detailing is not required.

Once complete, you receive a written offer that is usually valid for seven days. This gives you time to consider your options or compare offers elsewhere. CarMax offers are firm and non-negotiable.

In many areas, CarMax also offers at-home pickup. After accepting an online offer, a representative can come to your home to finalize paperwork and take possession of the vehicle.

Step 3: Accept the Offer and Complete the Sale

If you choose to move forward, CarMax handles the paperwork and payment. If you are buying a vehicle from CarMax, your offer can be applied toward your purchase. You do not need to buy a car from CarMax to sell one.

To sell your car, you typically need:

  • All vehicle keys
  • The vehicle title or payoff information
  • Valid registration
  • A government-issued ID
If you owe more on your car than the offer amount, you can still sell it, but you will need to pay the difference.

Will CarMax Give You the Best Offer?

CarMax offers convenience and certainty, but it may not always provide the highest price. In some cases, local dealers, online retailers like Carvana, or private-party sales may offer more money.

Private sales often yield the highest return, but they require more time, effort, and paperwork. CarMax appeals to sellers who value speed, simplicity, and a guaranteed offer over maximizing every dollar.

Bottom Line

CarMax provides a simple, low-stress way to sell your car. The process is transparent, offers are firm, and paperwork is handled for you. While you may receive less than you would through a private sale, the trade-off is convenience and predictability.

If you want a fast and straightforward selling experience, CarMax is a strong option. For sellers focused on getting the highest possible price and willing to invest more time, exploring additional buyers may be worthwhile.

More from iSeeCars:

If you’re interested in a new car or a used car, be sure to check out iSeeCars’ award-winning car search engine . It uses advanced algorithms to help shoppers find the best car deals across all vehicle types and provides key insights and valuable resources, like the iSeeCars VIN check report. Filter by make, model, price, and special features to find the best deal on your next vehicle.