Recalls

Find the latest 2013 Ford C-Max Hybrid recalls as issued by the National Highway Traffic Safety Administration (NHTSA) and Manufacturers.

Component AIR BAGS
Component ELECTRICAL SYSTEM , EQUIPMENT
Component LATCHES/LOCKS/LINKAGES
Component SEATS:FRONT ASSEMBLY:RECLINER
Component STRUCTURE
Consequence If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Consequence In the event of a crash, an occupant could be at an increased risk of an injury.
Consequence The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Consequence The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Consequence The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Consequence Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Dates of Manufacture AUG 14, 2012 to SEP 09, 2013
Dates of Manufacture FEB 02, 2012 to AUG 23, 2013
Manufacturer Recall No. 14C03
Manufacturer Recall No. 14S21
Mfg's Report Date APR 01, 2014
Mfg's Report Date JUL 10, 2013
Mfg's Report Date MAR 07, 2013
Mfg's Report Date MAY 07, 2014
Mfg's Report Date OCT 17, 2013
Mfg's Report Date SEP 25, 2014
NHTSA CAMPAIGN ID 13V085000
NHTSA CAMPAIGN ID 13V303000
NHTSA CAMPAIGN ID 13V475000
NHTSA CAMPAIGN ID 14V164000
NHTSA CAMPAIGN ID 14V237000
NHTSA CAMPAIGN ID 14V597000
Notes Ford's recall campaign number is 13S02. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 or go to www.safercar.gov.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Potential Number of Units Affected 23,000
Potential Number of Units Affected 33,021
Potential Number of Units Affected 43135
Potential Number of Units Affected 5,675
Potential Number of Units Affected 594,785
Potential Number of Units Affected 746842
Remedy Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Remedy Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
Remedy Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. Owners will be sent an interim notification in mid-November 2014. A second notification will be sent when the remedy parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Remedy Ford will notify owners, and dealers will replace the seatback, free of charge. The recall is expected to begin around May 19, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Remedy Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall is expected to begin May 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Remedy Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall is expected to begin at the end of October 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07
Summary Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Summary Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Summary Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Summary Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Summary Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Summary Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
Component AIR BAGS
Component ELECTRICAL SYSTEM , EQUIPMENT
Component LATCHES/LOCKS/LINKAGES
Component SEATS:FRONT ASSEMBLY:RECLINER
Component STRUCTURE
Consequence If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Consequence In the event of a crash, an occupant could be at an increased risk of an injury.
Consequence The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Consequence The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Consequence The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Consequence Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Dates of Manufacture AUG 14, 2012 to SEP 09, 2013
Dates of Manufacture FEB 02, 2012 to AUG 23, 2013
Manufacturer Recall No. 14C03
Manufacturer Recall No. 14S21
Mfg's Report Date APR 01, 2014
Mfg's Report Date JUL 10, 2013
Mfg's Report Date MAR 07, 2013
Mfg's Report Date MAY 07, 2014
Mfg's Report Date OCT 17, 2013
Mfg's Report Date SEP 25, 2014
NHTSA CAMPAIGN ID 13V085000
NHTSA CAMPAIGN ID 13V303000
NHTSA CAMPAIGN ID 13V475000
NHTSA CAMPAIGN ID 14V164000
NHTSA CAMPAIGN ID 14V237000
NHTSA CAMPAIGN ID 14V597000
Notes Ford's recall campaign number is 13S02. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 or go to www.safercar.gov.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Potential Number of Units Affected 23,000
Potential Number of Units Affected 33,021
Potential Number of Units Affected 43135
Potential Number of Units Affected 5,675
Potential Number of Units Affected 594,785
Potential Number of Units Affected 746842
Remedy Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Remedy Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
Remedy Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. Owners will be sent an interim notification in mid-November 2014. A second notification will be sent when the remedy parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Remedy Ford will notify owners, and dealers will replace the seatback, free of charge. The recall is expected to begin around May 19, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Remedy Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall is expected to begin May 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Remedy Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall is expected to begin at the end of October 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07
Summary Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Summary Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Summary Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Summary Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Summary Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Summary Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."